HOW IT WORKS
As an industry and functional expert, the intent is to partner with clients to help them deliver measurable and sustainable improvements in productivity, cost, quality, and time to market. Carmen operates as the accountable party assigned to deliver strategic program initiatives across all aspects of engagements with matrix business and technology stakeholders. With a huge adaptability quotient, ask how she may be of help to your organization.
CONSULTING
There is a difference between the operational side and the strategy side of business. We provide forward-thinking business strategy that drives organizational insight and sustainable advantages by supporting leaders and helping organizations solve complex matrix problems.
TRAINING
Projects are only investments until they deliver value to an organization. Our training approach creates an experience through organizational change methods and agile implementation tactics based on each client and company culture. We systematically assess, define, plan and execute a shared vision with cross-functional teams to reach the desired outcome for long-term success.
WORKSHOPS
Simple misunderstandings amongst matrix teams can cause major challenges within organizations. Our team crafts strategic working sessions to approach, mitigate, plan and launch program initiatives.
PORTFOLIO HIGHLIGHTS
· Led business transformation of staff-augmented portfolio by re-architecting business processes, infrastructure and platform layers with multiple integration tools which yielded reduction in onboarding, verification times by 99%, reducing 20% drop-out rate of new customer applications
· Oversaw $20M portfolio in technology infrastructure developing and executing scope, deliverables of new construction, relocation and renovation projects across 23 sites with no missed scope and on-time delivery
· Formulated and modeled audit of $17M spend for 100+ facilities totaling over 9 million square feet restructuring cost model which yielded monthly cost reductions by 15%
· Revamped and incentivized corporate program by re-aligning strategic partnerships across enterprise and re-structuring contract negotiations with third party vendors, which yielded increased participation by 40%, reduced annual capital expenditure by 20%, increasing collected product volume up to 75%
· Reduced technical debt up to 15% annual savings across business platforms within 3 months
· Optimized platform for onboarding and credentialing customers 50 internal, 500 Partner Community, and 50,000 Community user-base; enhancing user interface, reducing handling times by 5%, improved data mining and “saves” performances, 700+ internal, 70M+ consumer-based service infrastructure